We are here for you.
Have a question about an order, a product, or anything else? Reach out — our team is happy to help.
Contact channels
Chat with us directly for the fastest response.
0851-6957-7755DM us or tag us in your posts.
@flaskandgoSend us a message on our Facebook page.
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@flaskandgoThreads
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@flaskandgoLocation
We are based in West Java, Indonesia.
Ruko Kana Garden Residence Blok G4, Rancaekek, Kab. Bandung, Jawa BaratBusiness Hours
Common Questions
How do I track my order?
Once your order is shipped, you will receive a tracking number via WhatsApp. You can also visit our Track Order page anytime.
Are the products 100% original?
Yes, absolutely. All products are sourced directly from authorized distributors. Authenticity is guaranteed on every purchase.
What is your return policy?
We accept returns within 7 days of delivery for items in original, unused condition. Contact us via WhatsApp to start the process.
Do you ship outside Indonesia?
Currently we ship nationwide across Indonesia. International shipping is not available at this time.
Still have a question?
Our team typically replies within minutes on WhatsApp. Do not hesitate to reach out.
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